After-sales Consultation
Customers can contact our after-sales service team through phone, email, online chat, etc., to raise questions or needs.
Technical Support
Our technical team will provide professional technical support to customers, answering their questions on product installation, usage, maintenance, and other aspects, helping customers solve technical problems.
After-sales Training
For customers in need, we can provide product usage and technical training to help customers improve their product usage skills and technical levels.
Product Repair and Replacement
If customers encounter product quality issues or malfunctions during use, we will provide timely repair services or product replacements to ensure normal use.
After-sales Tracking
We will regularly keep in touch with customers to understand the product's usage and gather feedback and opinions, promptly grasp customer needs and problems, and provide good after-sales tracking services.
After-sales Satisfaction Survey
After completing after-sales service, we will send a satisfaction survey to customers to understand their satisfaction and suggestions on our after-sales service, aiming to further improve and enhance our service quality.
